FAQ
What payment methods are available?
We accept the following payment methods: PayPal, MasterCard, Visa, American Express, Maestro and Apple Pay.
Do you offer free shipping?
Yes, during our closure sale we also offer free shipping within UK!
How can I track my order?
You can track your order via this link.
How long does delivery currently take?
During the sale, delivery times are longer than usual due to high demand. The current delivery time is 7-14 working days.
You can track your order via this link.
Can I collect my order from the shop?
Due to the high demand during our sales, it is currently not possible to collect orders from the shop. We ask for your understanding and look forward to delivering your order directly to your home.
Can I still return my order as you are closing down
Yes, you can!
We are confident in the quality of our products and offer a 90-day money-back guarantee.
If you are not satisfied, simply contact us to return your order in full and receive a refund.
Still have questions? No problem.
We are happy to help you with any questions. Send us an e-mail to support@ibizachicboutique.com and we will be happy to answer your questions!